Cavan is home to a thriving business community, and restaurants in the Cavan Town area and beyond are no exception. But many don’t realise the extent of their GDPR obligations — particularly around allergen and dietary records containing health-related special category data stored without adequate protection. This guide breaks down exactly what’s required under Irish and EU data protection law.
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Absolutely. Under the GDPR and the Irish Data Protection Act 2018, all restaurants in Cavan that collect, store, or process personal data must be fully compliant. This covers everything from booking details and payment information to CCTV footage and staff records. The DPC can impose fines of up to €20 million for non-compliance, and Irish businesses of all sizes are subject to enforcement.
RISK ASSESSMENT
Allergen and dietary records containing health-related special category data stored without adequate protection
Online reservation systems collecting excessive personal data beyond what is needed for a booking
Customer data from delivery platforms retained without a clear retention policy or lawful basis
Staff accessing customer phone numbers from booking systems for personal purposes
Marketing messages sent via SMS or email to customers who only provided contact details for a reservation
DATA INVENTORY
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REQUIRED DOCUMENTS
Every Restaurant in Ireland needs these documents to demonstrate GDPR compliance.
STEP BY STEP
Review all digital booking and ordering platforms to understand what customer data is collected and ensure privacy notices are provided at each collection point.
Implement a process for securely storing and deleting allergen and dietary information, limiting access to kitchen and management staff only.
Ensure CCTV systems have appropriate signage, a documented purpose, and footage is retained for no longer than 30 days unless required for a specific incident.
Audit marketing practices to confirm that customer data collected for reservations is not repurposed for marketing without separate, valid consent.
Train all front-of-house staff on how to handle customer data requests, including subject access requests and deletion requests.
Review contracts with delivery platforms (Deliveroo, Just Eat) and POS system providers to ensure Data Processing Agreements are in place.
COMMON PITFALLS
Adding customers to a marketing mailing list simply because they made a reservation, without obtaining separate marketing consent.
Storing allergen records indefinitely in an unsecured shared drive rather than treating them as sensitive health data with restricted access.
Failing to account for CCTV in the restaurant's data protection practices, including not having signage or a retention policy.
Allowing staff to use personal phones to contact customers about reservations without any data protection controls.
FAQ
Everything you need to know about GDPR compliance for your business.
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Every day your Restaurant in Cavan operates without proper GDPR compliance is a risk. The DPC is increasing enforcement across Ireland — get ahead of it today.
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